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C-C4H63-2411最新受験攻略、C-C4H63-2411復習資料
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SAP C-C4H63-2411 認定試験の出題範囲:
トピック
出題範囲
トピック 1
- Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.
トピック 2
- Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.
トピック 3
- Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.
トピック 4
- SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.
SAP C-C4H63-2411認定試験に合格する秘訣がわかる?
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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform 認定 C-C4H63-2411 試験問題 (Q50-Q55):
質問 # 50
Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are 3 correct answers to this question.
- A. Activity indicators
- B. Activity attributes
- C. Profile attributes
- D. Segments
- E. Group attributes
正解:A、C、D
解説:
In the SAP Customer Data Platform, entry conditions for milestones in a CX journey are defined by certain criteria that trigger the customer's transition from one milestone to the next. These entry conditions can be associated with one or more CX flows. The correct options that can be used to create these entry conditions are:
Segments: These are used to define a part of the customer base that shares common characteristics.
Profile attributes: These attributes are related to the customer's profile data.
Activity indicators: These are specific markers or signals derived from customer activities.
Group attributes and activity attributes are not mentioned as options for creating entry conditions in the provided resources.
Reference = The information is based on the SAP Customer Data Platform documentation, which details how to add milestones to a CX journey and defines the entry conditions necessary for transitioning between milestones12.
質問 # 51
How can you obtain the application key and secret for authorization of REST API calls to SAP Customer Data Platform?
- A. By configuring the connector in the Connector Studio
- B. By creating a ticket in SAP for Me
- C. By copying the authorization key and secret from the event listener
- D. By creating a server application from the application library
正解:D
質問 # 52
You want a customer to be included in an audience. Which data must be available for the customer?
- A. Segment
- B. Processing purpose
- C. Action
- D. Activity indicator
正解:B
解説:
For a customer to be included in an audience within the SAP Customer Data Platform, it is essential that they have an active processing purpose, such as "Marketing consent". This processing purpose is a prerequisite for adding customers as audience members, ensuring that data governance and customer consent are respected.
Reference = The information is derived from the SAP Help Portal documentation on Audiences, which emphasizes the importance of having an active processing purpose for customers to be part of an audience1.
質問 # 53
What are two key capabilities that differentiate customer data platforms (CDP) from data management platforms (DMP)?
Note: There are 2 correct answers to this question.
- A. Persistent
- B. Open access
- C. Real-time capability
- D. Unified customer data
正解:C、D
質問 # 54
What are some valid use cases for audience activation? Note: There are 3 correct answers to this question.
- A. Run targeted email campaigns based on customer activities and preferences.
- B. Update customer loyalty level in a loyalty system.
- C. Run marketing campaigns on social media platforms.
- D. Import customer contacts from CRM systems.
- E. Merge incoming customer data from ERP back end.
正解:A、B、C
解説:
Valid use cases for audience activation within the SAP Customer Data Platform include:
Running marketing campaigns on social media platforms: Marketers can activate audiences to export data into external applications like social media platforms to run marketing campaigns1.
Running targeted email campaigns based on customer activities and preferences: Audiences can be used to run targeted email campaigns that are based on customer actions and choices1.
Updating customer loyalty level in a loyalty system: While not explicitly stated in the provided resources, updating customer loyalty levels is a common use case for audience activation, as it involves using customer data to personalize and improve customer experience.
Reference = The use cases are supported by the SAP Customer Data Platform's learning resources, which detail the process of creating audiences and the purposes for which they can be activated12.
質問 # 55
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